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DEIA Insights from USACS Chief of Engagement and Talent Management, Jayne Kendall, MD, MBA, FACEP, CDE, CPE

DEIA Insights from USACS Chief of Engagement and Talent Management, Jayne Kendall, MD, MBA, FACEP, CDE, CPE

In the healthcare system, DEIA (diversity, equity, inclusion, and accessibility) is at the heart of serving clinicians and patients alike. At USACS, we intentionally integrate DEIA into our practice by ensuring equal representation at every level to not only optimize decision-making but also elevate the talents of our physicians and APPs. By fostering fairness and respect, we believe our teams can better reflect the communities they serve, ultimately improving patient experiences through evidence-based practices.   To achieve these objectives, Chief of Engagement and Talent Management, Jayne Kendall, MD, MBA, FACEP, CDE, CPE, serves as chair of the USACS DEIA Council, […]

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ED Patient Follow-Up Calls

Donald Brock, MD, FACEP
March 25th, 2022
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Calling patients to follow up on their visit to the ED is one of the most satisfying aspects of my practice in Emergency Medicine. As emergency physicians, we are accustomed to being on the receiving end of negative feedback. However, we rarely get a chance to hear the positive. I guarantee if you call your […]

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Posted in Life in the ER, Patient Satisfaction

Full Circle

March 17th, 2022
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Growing up, one of Dr. Janice Jones’ favorite things to do was to, with her father and sister, take her mom lunch at the hospital where she worked as a NICU nurse practitioner. She would get to go on a tour and remembers thinking that her mother did remarkable work. “Each year, there was a […]

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Posted in Future of Healthcare, Leadership, Life in the ER

International Women’s Day: Shining a Light into the Darkness

March 7th, 2022
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Shining a Light in the Darkness A Dream Fulfilled Since she was three years old, Jessica Munoz has worn a stethoscope around her neck, with the dream of offering healing and presence to people in their darkest moments. It was a dream realized early in life: she earned her BSN directly after high school and […]

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Posted in Leadership, Life in the ER, Servant's Heart, Where We Work

Make the Most of Your Rest

March 2nd, 2022
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                  10 Things the Ruin Sleep and Tips to Overcome Sleep is essential to restore your body and mind. It’s a vital pillar of health and one to be prioritized. Quality sleep improves memory and concentration, physical performance, maintains the immune system, and strengthens the heart. Poor […]

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Posted in Uncategorized

Prepared for This: One New Physician’s Experience Battling COVID-19

March 1st, 2022
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Prepared for This Kathryn Rouse, MD, was finishing up her residency at a Bronx city hospital emergency department when the Covid-19 Pandemic hit New York City. Her time at the hospital – one of the worst hit in the country – followed by her first year as an attending there, was unforgettable. “In one sense,” […]

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Posted in Great Patient Saves, Life in the ER