Dr. Richard “Andy” Rowland was named one of Lake Health’s Physicians of the Year for his continued leadership, especially in 2020. Read our short interview with him, and you’ll understand why.
Q. Tell us a little bit about yourself?
My background includes training in biomedical engineering and medical devices prior to medical school as well as professional work in healthcare IT. I joined USACS as a moonlighting resident in 2014 and have been with the company ever since. My pathway in healthcare leadership started as an EMS Medical Director in Pittsburgh, PA and includes experience as a Quality Director, Associate Director, and now Department Chairman and System Medical Director for the Emergency Departments at Lake Health. The best part of my job is truly the people with whom I work. I’m very fortunate to be supported by a Lake Health Executive team dedicated to excellent patient care and surrounded by colleagues with a passion for emergency medicine.
Q. What are some of the things that got you through 2020 and all of the challenges it brought?
A. It is easy to burn the midnight oil when focused on all the challenges we face in healthcare, including those associated with a pandemic. For me, and for many on our team, individual wellness needs to continue to be a priority. Caring for ourselves allows us to be available to care for sick patients. My personal “recharge” has been spending time with my family, exercising when I can, and staying connected via texts and phone calls to those around me.
Q. How did you grow as a physician in 2020?
A. Every patient encounter is an opportunity to improve my practice of emergency medicine and effectively engage with a patient and their family. Much of my professional growth in 2020 has also been focused on team development and coaching those around me to develop their own skills and strengths in patient care.
Q. What is your favorite part of your job?
A. Without a doubt, my favorite part of this job is the people. I’m humbled to be in a position where I can positively influence the development of my clinical team and provide support and guidance for those seeking their own professional development.
Q. Can you tell me about of your most memorable days/experiences in the ED?
A. My most memorable days in the emergency department are always associated with watching those around me be successful in the work they do. Watching a physician or APP teach a new team member about x-rays, successfully resuscitate a critical patient, and finish a shift in the ED with a smile on their face makes for the best experiences.
From Lake Health
About Dr. Rowland
Dr. Rowland is a board-certified Emergency Medicine physician and the System Director for the Emergency Departments at Lake Health. He completed his medical degree at Temple University in Philadelphia, PA and finished his residency training in Emergency Medicine at Allegheny General Hospital in Pittsburgh, PA. He previously served as Associate Director at Lake Health with a focus on quality, risk, and patient safety. His experience also extends to electronic medical record implementation, medical device research and design, and medical directorship of EMS. Andrew is an Eagle Scout, an avid baseball fan, and likes to enjoy the outdoors with his family.