Tag: patient-satisfaction

The Value of 24/7 In-House Intensivist Coverage

24/7 In-House Intensivist Coverage
February 12th, 2021
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Hospitals across the country are implementing 24/7 in-house Intensivist coverage. The pressure COVID-19 places on ICUs has accelerated this trend. Regardless of the pandemic’s impact, numerous studies show that in-house Intensivist services positively impact patient outcomes, nursing and provider satisfaction, and overall quality and efficiency, especially in high acuity, high volume hospitals such as tertiary […]

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Posted in Future of Healthcare, Life in the ER

Taking Provider-in-Triage Efficiencies to the Next Level with Collaborative Focus on Appropriate Timely Discharges and Admissions

October 21st, 2020
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Many emergency departments do not focus resources on lobby triage. This is due, in part, to a misconception that the most influential patient entry point is ED traffic from EMS. This perspective results in strong team members and efficiency and quality strategies being allocated outside of lobby triage. In this post, former VEP Healthcare Chief […]

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Posted in Future of Healthcare, Hospitalist Medicine, Life in the ER, Patient Satisfaction

Have You Observed Your Clinical Decision Unit Lately?

August 17th, 2017
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Better collaboration between the ED and hospitalists. A more satisfying patient experience. The majority of admissions discharged home. Shorter lengths of stay. These are the results being achieved at hospitals nationwide thanks to the advantages provided by our Clinical Decision Unit (CDU). A well-run CDU speeds patient turnaround and improves throughput. Patients move out of the […]

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Posted in General, Life in the ER, Patient Satisfaction

Sometimes the Best Emergency Medicine is No Medicine at All

February 3rd, 2012
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I was recently reminded by a patient experience that the best medicine sometimes is no medicine at all. I cared for a young woman who had been seen the last few nights complaining of shortness of breath. When it was obvious that she had normal breath sounds, no wheezing and normal oxygen level I started […]

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Posted in Quality Efficiency Utilization

Leading from the Front in a New Emergency Department

January 31st, 2012
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I recently spent a week working clinically at our new hospital partner, Bristol Hospital, in Connecticut. I worked along many other experienced, seasoned physicians and leaders. In fact, nearly all of our group’s top leadership and senior partners have worked clinical shifts in the Emergency Department there in recent weeks. And “leading from the front,” so to […]

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Posted in Leadership

Patient satisfaction vs. Unnecessary testing—Who wins?

April 20th, 2011
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“You have chronic back pain, sir. You had a back x-ray in this ED 2 months ago for this and have not had any new trauma. In fact, you have had a MRI 6 months ago to look at your back. You do not need an x-ray today.” “Ma’am, you have been here 8 times […]

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Posted in Quality Efficiency Utilization

The New ACOs

April 7th, 2011
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A new day is rising in the world of healthcare. As the days pass, more and more of the provisions of the ACA are being tested, and implemented. And, the new kid on the block is the ACO — the Accountable Care Organization. ACOs have been discussed for the past year. Lots of discussion and […]

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Posted in Future of Healthcare