Tag: patient-satisfaction
The Value of 24/7 In-House Intensivist Coverage
Hospitals across the country are implementing 24/7 in-house Intensivist coverage. The pressure COVID-19 places on ICUs has accelerated this trend. Regardless of the pandemic’s impact, numerous studies show that in-house Intensivist services positively impact patient outcomes, nursing and provider satisfaction, and overall quality and efficiency, especially in high acuity, high volume hospitals such as tertiary […]
Read ArticleTaking Provider-in-Triage Efficiencies to the Next Level with Collaborative Focus on Appropriate Timely Discharges and Admissions
Many emergency departments do not focus resources on lobby triage. This is due, in part, to a misconception that the most influential patient entry point is ED traffic from EMS. This perspective results in strong team members and efficiency and quality strategies being allocated outside of lobby triage. In this post, former VEP Healthcare Chief […]
Read ArticleHave You Observed Your Clinical Decision Unit Lately?
Better collaboration between the ED and hospitalists. A more satisfying patient experience. The majority of admissions discharged home. Shorter lengths of stay. These are the results being achieved at hospitals nationwide thanks to the advantages provided by our Clinical Decision Unit (CDU). A well-run CDU speeds patient turnaround and improves throughput. Patients move out of the […]
Read ArticleSometimes the Best Emergency Medicine is No Medicine at All
I was recently reminded by a patient experience that the best medicine sometimes is no medicine at all. I cared for a young woman who had been seen the last few nights complaining of shortness of breath. When it was obvious that she had normal breath sounds, no wheezing and normal oxygen level I started […]
Read ArticleLeading from the Front in a New Emergency Department
I recently spent a week working clinically at our new hospital partner, Bristol Hospital, in Connecticut. I worked along many other experienced, seasoned physicians and leaders. In fact, nearly all of our group’s top leadership and senior partners have worked clinical shifts in the Emergency Department there in recent weeks. And “leading from the front,” so to […]
Read ArticlePatient satisfaction vs. Unnecessary testing—Who wins?
“You have chronic back pain, sir. You had a back x-ray in this ED 2 months ago for this and have not had any new trauma. In fact, you have had a MRI 6 months ago to look at your back. You do not need an x-ray today.” “Ma’am, you have been here 8 times […]
Read ArticleThe New ACOs
A new day is rising in the world of healthcare. As the days pass, more and more of the provisions of the ACA are being tested, and implemented. And, the new kid on the block is the ACO — the Accountable Care Organization. ACOs have been discussed for the past year. Lots of discussion and […]
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