The Bristol Press today published a great front-page story about the remarkable turnaround our team has managed in patient satisfaction scores at Bristol Hospital, our newest hospital partner. Last month, Press Ganey scores were at 95%, making Bristol Hospital one of the top Connecticut Hospitals for patient satisfaction.

We have a mindset and culture to try to make our emergency department the best in Connecticut,” Our own Dr. Craig Mittleman told the newspaper. “It’s about working together to create an environment where patients don’t have long waits and they get the highest quality of care.